Last Updated: August 2026
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it:
- Unworn and unused
- All original tags attached
- In its original packaging
- Accompanied by your receipt or other proof of purchase
To start a return, please contact us at info@selvedgex.com.
Please do not send any items back without contacting us first. Returns sent without prior approval may not be accepted.
If your return is approved, we will provide you with the necessary return instructions and shipping details.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as you receive it.
If your item is defective, damaged, or you received the wrong item, contact us immediately at info@selvedgex.com so we can assess the issue and make it right.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Items that have been worn, washed, altered, or used
- Items without their original tags
- Items returned without original packaging
- Sale or discounted items
- Gift cards
If you are unsure whether your item is eligible for return, please contact us at info@selvedgex.com before sending it back.
Exchanges
If you would like to exchange an item for a different size or product, the fastest way is to return the original item first.
Once the return has been approved, you can place a new order for the item you want.
European Union 14-Day Cooling-Off Period
If your order is being shipped to the European Union, you may have the right to cancel or return your order within 14 days of receiving it, without providing a reason, subject to applicable EU consumer protection laws.
The item must be returned in the same condition in which you received it, unworn and unused, with its original tags and packaging.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or payment provider may require additional time to process and display the refund.
If you have not received your refund within 15 business days after we have approved it, please contact us at info@selvedgex.com.
Contact Us
For any questions regarding returns, exchanges, or refunds, please contact:
Email: info@selvedgex.com